Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001426 | NHS England Mr O complains NHS England’s independent review panel upheld Croydon Clinical Commissioning Group’s decision that his late father, Mr B, … |
NHS in England | Closed | 26 May 2022 |
| P-001375 | NHS England Mr T complained on behalf of his mother, Mrs T, about the outcome of the NHS England independent review panel … |
NHS in England | Closed | 26 Apr 2022 |
| P-001372 | NHS England Mr O complained NHS England's independent review panel (IRP) upheld NHS West Essex Clinical Commissioning Group’s (CCG) decision that his … |
NHS in England | Closed | 20 Apr 2022 |
| P-001324 | NHS England Mr R complained that NHS England’s Independent Review Panel (IRP) upheld the Clinical Commissioning Group's decision that his father was … |
NHS in England | Closed | 7 Mar 2022 |
| P-001297 | NHS England Mr A complained that NHS England's Independent Review Panel upheld a decision that his father, Mr P, was not eligible … |
NHS in England | Closed | 21 Feb 2022 |
| P-001300 | NHS England Mrs A complained about NHS England’s Independent Review Panel's decision that her father was ineligible for Continuing Healthcare between 22 … |
NHS in England | Closed | 18 Feb 2022 |
| P-001270 | NHS England - North (regional office) Mr I complained about the outcome of the Independent Review Panel (IRP) convened by NHS England, on 3 February 2020, … |
NHS in England | Closed | 27 Jan 2022 |
| P-001234 | NHS England Mr O complains about NHS England’s decision to not arrange a full independent review panel to consider Derby and Derbyshire … |
NHS in England | Closed | 21 Dec 2021 |
| P-001228 | NHS England and Northern, Eastern and Western Dev… Mr R complained NHS England’s independent review panel (IRP) upheld Devon Clinical Commissioning Group’s (CCG) decision that his wife, Mrs … |
NHS in England | Closed | 13 Dec 2021 |
| P-001206 | NHS England - Midlands and East (regional office) Mr N and Mrs O complained that NHS England's Independent Review Panel said their mother, Mrs K, was not eligible … |
NHS in England | Not upheld | 26 Nov 2021 |
| P-001201 | NHS England - North - Lancashire and Greater Manc… Mrs T complained NHS England’s Independent Review Panel upheld East Lancashire CCG’s decision that her late mother was not eligible … |
NHS in England | Closed | 23 Nov 2021 |
| P-001188 | NHS England - North (regional office) Mrs U complained about NHSE's consideration of her mother's eligibility for CHC funding between January 2010 and November 2012. |
NHS in England | Closed | 19 Nov 2021 |
| P-001161 | NHS England - North (regional office) Mr D complained about NHS England and its decision to accept the recommendation of an Independent Review Panel that his … |
NHS in England | Closed | 26 Oct 2021 |
| P-001075 | NHS England - South - South West (Local office) Mrs E complains about National Health Service England’s Independent Review Panel’s consideration of her son, A’s eligibility for CHC funding … |
NHS in England | Not upheld | 29 Jun 2021 |
| P-001073 | NHS England Mrs L complains that NHS England’s (NHSE) independent review panel (IRP) upheld the CCG’s decision that her mother, Mrs I, … |
NHS in England | Not upheld | 24 Jun 2021 |
‹ Prev
Page 4 of 4