Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001563 | Mid and South Essex NHS Foundation Trust Miss O complains staff working for the Trust left her father’s bed rails down, although the care plan said these … |
NHS in England | Closed | 24 Oct 2022 |
| P-001575 | Mid and South Essex NHS Foundation Trust Mrs O complains about the care and treatment her father, Mr M, received from the Trust between 7 and 23 … |
NHS in England | Closed | 13 Oct 2022 |
| P-001466 | Mid and South Essex NHS Foundation Trust Mr O complains the Trust did not appropriately diagnose heart problems when he presented with dizziness and breathing problems in … |
NHS in England | Partly upheld | 27 Jul 2022 |
| P-001415 | Mid and South Essex NHS Foundation Trust Mrs R complains about the care and treatment her late husband received for oesophageal cancer at Mid and South Essex … |
NHS in England | Upheld | 1 Jun 2022 |
| P-001281 | Mid and South Essex NHS Foundation Trust Mrs E complained she was incorrectly diagnosed with red eye and sent home when she attended A&E at hospital A. … |
NHS in England | Partly upheld | 24 Jan 2022 |
| P-001137 | Mid and South Essex NHS Foundation Trust Mrs W complained about the care the Trust provided to her husband, who died of COVID-19. This includes issues in … |
NHS in England | Upheld | 14 Oct 2021 |
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