Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003868 | Leeds Teaching Hospitals NHS Trust Mrs W complains the organisations missed a fracture in her son's thigh. |
NHS in England | Closed | 31 Jul 2023 |
| P-002046 | Leeds Teaching Hospitals NHS Trust Miss N complains the Trust refused to provide her with corrective facial surgery. She also complains about a surgical procedure … |
NHS in England | Closed | 26 Jun 2023 |
| P-001788 | Leeds Teaching Hospitals NHS Trust Mrs E complains the Trust shared false and misleading information about concerns of possible Fabricated and Induced Illness (FII) with … |
NHS in England | Closed | 15 Feb 2023 |
| P-001766 | Leeds Teaching Hospitals NHS Trust Ms P complains the Trust missed opportunities during antenatal scans to identify that her son had a heart condition. |
NHS in England | Closed | 20 Jan 2023 |
| P-001722 | Leeds Teaching Hospitals NHS Trust Miss I complains Trust staff used excessive force and pinned her partner, Mr E, down after he asked to go … |
NHS in England | Closed | 10 Jan 2023 |
| P-001688 | Leeds Teaching Hospitals NHS Trust Mrs A complains about aspects of the Trust's service. She says it did not monitor her husband properly and did … |
NHS in England | Closed | 30 Nov 2022 |
| P-001621 | Leeds Teaching Hospitals NHS Trust Miss M complains the Trust did not plan for her homebirth, meaning there was no midwife there. She also complains … |
NHS in England | Closed | 10 Nov 2022 |
| P-001486 | Leeds Teaching Hospitals NHS Trust Mrs A complains about Leeds Teaching Hospitals NHS Trust and Leeds Community Healthcare NHS Trust decision not to provide surgical … |
NHS in England | Closed | 26 Aug 2022 |
| P-001491 | Leeds Teaching Hospitals NHS Trust Mr R complains that the Trust misdiagnosed him as it did not detect changes in his Magnetic Resonance Imaging (MRI) … |
NHS in England | Closed | 18 Aug 2022 |
| P-001341 | Leeds Teaching Hospitals NHS Trust Mrs E complains about the care and treatment she received for her spinal cord stimulator battery replacement surgery at a … |
NHS in England | Partly upheld | 17 Mar 2022 |
| P-001264 | Leeds Teaching Hospitals NHS Trust Mr R complains that Leeds Teaching Hospitals NHS Trust damaged his liver during a biopsy procedure in May 2019. |
NHS in England | Closed | 18 Jan 2022 |
| P-001239 | Leeds Teaching Hospitals NHS Trust Mrs E complained that the Leeds Teaching Hospitals NHS Trust failed to offer her grandson, Mr R, a flexible dialysis … |
NHS in England | Closed | 13 Dec 2021 |
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