Source · Ombudsman casework
PHSO Casework Decisions
3,828 published decisions
3,253 Health (NHS)
575 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–May 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,828 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001062 | Department for Work and Pensions Mr N complains that DWP did not properly act on his request that it pay him directly as the landlord … |
UK Government | Upheld | 7 Apr 2021 |
| P-001060 | University Hospital Southampton NHS Foundation Tr… Mrs C complained on behalf of her husband, Mr C, about the care and treatment the Trust gave him. Specifically, … |
NHS in England | Partly upheld | 7 Apr 2021 |
| P-001051 | North West Ambulance Service NHS Trust Miss A complains that North West Ambulance Service NHS Trust (the Trust) incorrectly categorised the first 999 call the family … |
NHS in England | Upheld | 6 Apr 2021 |
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