Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005184 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs B complains Sheffield Teaching Hospital NHS Foundation Trust did not arrange a follow up appointment following her hysterectomy, were … |
NHS in England | Closed | 1 Apr 2026 |
| P-005148 | Sheffield Teaching Hospitals NHS Foundation Trust Miss T complains the Trust delayed reporting on her father, Mr N’s CT scan in March 2025. |
NHS in England | Closed | 30 Mar 2026 |
| P-005120 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs B complains about aspects of the care provided to her late mother, including a lack of assessments and investigations … |
NHS in England | Partly upheld | 26 Mar 2026 |
| P-005114 | Sheffield Teaching Hospitals NHS Foundation Trust Mr I complains the Trust failed to review his medication when he raised concerns that one of the medication had … |
NHS in England | Closed | 26 Mar 2026 |
| P-004868 | Sheffield Teaching Hospitals NHS Foundation Trust Dr D complains about the service she received from the Trust. She complains the Trust discussed Dr D previous complaint … |
NHS in England | Not upheld | 20 Feb 2026 |
| P-004678 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs G complains about a failure to record and act upon symptoms which she says could have reasonably led to … |
NHS in England | Not upheld | 26 Jan 2026 |
| P-004517 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs H is concerned about the Trust’s transparency surrounding events concerning her daughter’s death in October 2023. |
NHS in England | Closed | 18 Dec 2025 |
| P-003917 | Sheffield Teaching Hospitals NHS Foundation Trust Ms R complains that the Trust failed to provide adequate care for her brother in October 2022. She complains the … |
NHS in England | Closed | 26 Sep 2025 |
| P-003741 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs L complains the Trust cared for her on a faulty hospital bed which caused her to fall and break … |
NHS in England | Upheld | 20 Aug 2025 |
| P-003481 | Sheffield Teaching Hospitals NHS Foundation Trust Mr A complains the Trust performed incorrect hip surgery in November 2023 after he fell and damaged his hip and … |
NHS in England | Closed | 14 Apr 2025 |
| P-003414 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs A complains the Trust did not appropriately monitor her brother, Mr Z, when he was undergoing Trial Without Catheter … |
NHS in England | Closed | 30 Mar 2025 |
| P-003382 | Sheffield Teaching Hospitals NHS Foundation Trust Miss X complains about the care provided to her mother by a GP practice and Sheffield Teaching Hospitals NHS Foundation … |
NHS in England | Closed | 24 Feb 2025 |
| P-003329 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs T complains about the care provided to her late father by the Trust between March 2020 and June 2021. … |
NHS in England | Partly upheld | 19 Feb 2025 |
| P-003262 | Sheffield Teaching Hospitals NHS Foundation Trust Ms S complains that her mother, Mrs A, was prescribed Ramipril in April 2023 when it was not required and … |
NHS in England | Closed | 3 Jan 2025 |
| P-003245 | Sheffield Teaching Hospitals NHS Foundation Trust Mr T complains the dental hospital at the Trust wrongly discharged him from the service without any follow up, with … |
NHS in England | Closed | 20 Dec 2024 |
| P-003190 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs A complains the Trust incorrectly left ‘tightrope’ in her hand after surgery to fix her dislocated thumb. She also … |
NHS in England | Closed | 9 Dec 2024 |
| P-003084 | Sheffield Teaching Hospitals NHS Foundation Trust Ms N complains the Trust discharged her brother, who was autistic and non verbal, from hospital before his infection had … |
NHS in England | Closed | 7 Oct 2024 |
| P-002903 | Sheffield Teaching Hospitals NHS Foundation Trust Mr K complains about the care and treatment provided to his sister. He complains the Practice failed to recognise the … |
NHS in England | Partly upheld | 11 Aug 2024 |
| P-002664 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs J complains the Trust did not give her a diagnosis but prescribed medication for epilepsy that she may not … |
NHS in England | Partly upheld | 19 Jun 2024 |
| P-002657 | Sheffield Teaching Hospitals NHS Foundation Trust Mr B complains about the Trust not treating his father’s heart valve problem during heart surgery, and about delays in … |
NHS in England | Not upheld | 5 Jun 2024 |
| P-002641 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs T complains the Trust did not take her symptoms seriously when she went to A&E in August 2022 and … |
NHS in England | Closed | 14 May 2024 |
| P-002507 | Sheffield Teaching Hospitals NHS Foundation Trust Miss E complains the Trust gave her mother an iron infusion too quickly. |
NHS in England | Closed | 19 Mar 2024 |
| P-002445 | Sheffield Teaching Hospitals NHS Foundation Trust Miss O complains the Trust caused a small tear in her left diaphragm during a routine operation which resulted in … |
NHS in England | Closed | 27 Feb 2024 |
| P-002415 | Sheffield Teaching Hospitals NHS Foundation Trust Mrs F complains the Trust did not make her or her husband aware of the risk of liver cancer, while … |
NHS in England | Closed | 25 Jan 2024 |
| P-002400 | Sheffield Teaching Hospitals NHS Foundation Trust Ms J complains that when her father showed signs of a bowel obstruction, the Trust failed to control his pain. … |
NHS in England | Not upheld | 24 Jan 2024 |
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