We upheld a complaint from a woman who said she did not give her consent to a surgical procedure. We also found the Trust did not follow the right procedure when it decided the case did not meet the threshold for a Serious Adverse Incident investigation.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202003412
Sector Health & Social Care
Decided 14 August 2024
View Western Health and Social Services Board scorecard
Full decision
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