Clinicians in the Western Trust were correct to conclude that a patient did not display signs of autism. However, our investigation found that the Trust’s social workers should have visited her at home more often.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Not Upheld
Reference NIPSO-202400652
Sector Health & Social Care
Decided 25 February 2026
View Western Health and Social Services Board scorecard
Full decision
Other decisions involving Western Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202001889 | 14 Oct 2025 | We found failings in the way the Trust investigated a man's concerns about how his father was treated in a … | Upheld |
| NIPSO-202004744 | 12 Aug 2025 | A woman complained that her late sister should have received better care on the night she was admitted to hospital. … | Not Upheld |
| NIPSO-202004078 | 01 Aug 2025 | The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed … | Upheld |
| NIPSO-202003606 | 10 Jul 2025 | The Northern Trust should have told a patient and his family that he would not be resuscitated if his heart … | Upheld |
| NIPSO-202004541 | 10 Jul 2025 | A woman believed that the Western Trust should not have left it to her family to arrange palliative care for … | Upheld |