A man complained that his mother was diagnosed incorrectly by the Southern Trust and prescribed her a drug that led to her becoming confused and agitated. We found that the overall care of the patient was excellent, but partly upheld the man’s claims that the Trust didn’t deal properly with his complaint.
Source · NIPSO (NI Public Services Ombudsman)
Southern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-201916340
Sector Health & Social Care
Decided 18 February 2022
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗