A man complained that his mother was diagnosed incorrectly by the Southern Trust and prescribed her a drug that led to her becoming confused and agitated. We found that the overall care of the patient was excellent, but partly upheld the man’s claims that the Trust didn’t deal properly with his complaint.
Source · NIPSO (NI Public Services Ombudsman)
Southern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-201916340
Sector Health & Social Care
Decided 18 February 2022
View Northern Health and Social Care Trust scorecard
Full decision
Other decisions involving Southern Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202004022 | 21 Jan 2026 | The Southern Trust apologised after the temporary stent, which should have been removed after 30 days, remained in place for … | Upheld |
| NIPSO-202001080 | 22 Sep 2025 | A care home did not follow contemporary guidance on allowing visitors over a 5-day period in March 2020. | Upheld |
| NIPSO-202005167 | 15 Sep 2025 | The Southern Trust should have kept an elderly patient in hospital for further observation, but our investigation found that the … | Upheld |
| NIPSO-202003205 | 09 Sep 2025 | The Southern Trust failed to appropriately triage a referral from a patient's GP. It also did not tell the patient … | Upheld |
| NIPSO-202003726 | 12 Aug 2025 | The Southern Trust followed the appropriate procedures when it worked out a resident’s contribution to the cost of her care. | Not Upheld |