A care home did not follow contemporary guidance on allowing visitors over a 5-day period in March 2020.
Source · NIPSO (NI Public Services Ombudsman)
Southern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202001080
Sector Health & Social Care
Decided 22 September 2025
View Northern Health and Social Care Trust scorecard
Full decision
Other decisions involving Southern Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202004022 | 21 Jan 2026 | The Southern Trust apologised after the temporary stent, which should have been removed after 30 days, remained in place for … | Upheld |
| NIPSO-202005167 | 15 Sep 2025 | The Southern Trust should have kept an elderly patient in hospital for further observation, but our investigation found that the … | Upheld |
| NIPSO-202003205 | 09 Sep 2025 | The Southern Trust failed to appropriately triage a referral from a patient's GP. It also did not tell the patient … | Upheld |
| NIPSO-202003726 | 12 Aug 2025 | The Southern Trust followed the appropriate procedures when it worked out a resident’s contribution to the cost of her care. | Not Upheld |
| NIPSO-202004555 | 18 Mar 2025 | A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains. Our investigation found … | Upheld |