We asked the Western Health and Social Care Trust to use a Learning Disability Liaison Nurse to provide training to staff who care for patients with disabilities. We also recommended it develop an online information resource for staff to help them care for other vulnerable adults.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-20903
Sector Health & Social Care
Decided 22 September 2021
View Western Health and Social Services Board scorecard
Full decision
Other decisions involving Western Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202400652 | 25 Feb 2026 | Clinicians in the Western Trust were correct to conclude that a patient did not display signs of autism. However, our … | Not Upheld |
| NIPSO-202001889 | 14 Oct 2025 | We found failings in the way the Trust investigated a man's concerns about how his father was treated in a … | Upheld |
| NIPSO-202004744 | 12 Aug 2025 | A woman complained that her late sister should have received better care on the night she was admitted to hospital. … | Not Upheld |
| NIPSO-202004078 | 01 Aug 2025 | The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed … | Upheld |
| NIPSO-202003606 | 10 Jul 2025 | The Northern Trust should have told a patient and his family that he would not be resuscitated if his heart … | Upheld |