We investigated claims from a family that the Southern Health and Social Care Trust failed to carry out a Continuing Healthcare assessment for their father. We upheld the complaint and concluded that the failings caused the family frustration and distress over a prolonged period.
Source · NIPSO (NI Public Services Ombudsman)
Southern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-17262
Sector Health & Social Care
Decided 03 February 2021
View Northern Health and Social Care Trust scorecard
Full decision
Other decisions involving Southern Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202004022 | 21 Jan 2026 | The Southern Trust apologised after the temporary stent, which should have been removed after 30 days, remained in place for … | Upheld |
| NIPSO-202001080 | 22 Sep 2025 | A care home did not follow contemporary guidance on allowing visitors over a 5-day period in March 2020. | Upheld |
| NIPSO-202005167 | 15 Sep 2025 | The Southern Trust should have kept an elderly patient in hospital for further observation, but our investigation found that the … | Upheld |
| NIPSO-202003205 | 09 Sep 2025 | The Southern Trust failed to appropriately triage a referral from a patient's GP. It also did not tell the patient … | Upheld |
| NIPSO-202003726 | 12 Aug 2025 | The Southern Trust followed the appropriate procedures when it worked out a resident’s contribution to the cost of her care. | Not Upheld |