A care home resident complained that the home she was in was not suitable for her needs. We noted the Western Trust's efforts to find the woman a more appropriate home, and recommended it continue its search for alternative options.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202000773
Sector Health & Social Care
Decided 06 December 2023
View Western Health and Social Services Board scorecard
Full decision
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