Source · NIPSO (NI Public Services Ombudsman)

Southern Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-201917137 Sector Health & Social Care Decided 24 February 2023

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Full decision

A woman complained that her late husband was not treated properly for pain and swelling in his leg.  We found he was appropriately looked after in the Emergency Department of Craigavon Area Hospital, but were concerned that medical staff did not record discussions they had with him about his care.

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Other decisions involving Southern Health and Social Care Trust

Reference Date Summary Outcome
NIPSO-202004022 21 Jan 2026 The Southern Trust apologised after the temporary stent, which should have been removed after 30 days, remained in place for … Upheld
NIPSO-202001080 22 Sep 2025 A care home did not follow contemporary guidance on allowing visitors over a 5-day period in March 2020. Upheld
NIPSO-202005167 15 Sep 2025 The Southern Trust should have kept an elderly patient in hospital for further observation, but our investigation found that the … Upheld
NIPSO-202003205 09 Sep 2025 The Southern Trust failed to appropriately triage a referral from a patient's GP. It also did not tell the patient … Upheld
NIPSO-202003726 12 Aug 2025 The Southern Trust followed the appropriate procedures when it worked out a resident’s contribution to the cost of her care. Not Upheld
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