Source · NIPSO (NI Public Services Ombudsman)

Western Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202003197 Sector Health & Social Care Decided 12 March 2024

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Duty of Candour implementation

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

A woman complained about the treatment her father received in Altnagelvin Hospital, including that he should not have had a catheter inserted while he was dying. We upheld parts of the complaint.

View original on NIPSO (NI Public Se… website

Other decisions involving Western Health and Social Care Trust

Reference	Date	Summary	Outcome
NIPSO-202400652	25 Feb 2026	Clinicians in the Western Trust were correct to conclude that a patient did not display signs of autism. However, our …	Not Upheld
NIPSO-202001889	14 Oct 2025	We found failings in the way the Trust investigated a man's concerns about how his father was treated in a …	Upheld
NIPSO-202004744	12 Aug 2025	A woman complained that her late sister should have received better care on the night she was admitted to hospital. …	Not Upheld
NIPSO-202004078	01 Aug 2025	The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed …	Upheld
NIPSO-202004541	10 Jul 2025	A woman believed that the Western Trust should not have left it to her family to arrange palliative care for …	Upheld

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