The Western Trust approved two special chairs for an autistic child to use in school without properly assessing his needs. The Trust should also have given the school clearer instructions on how the chairs were to be used.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202000387
Sector Health & Social Care
Decided 23 October 2024
View Western Health and Social Services Board scorecard
Full decision
Other decisions involving Western Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202400652 | 25 Feb 2026 | Clinicians in the Western Trust were correct to conclude that a patient did not display signs of autism. However, our … | Not Upheld |
| NIPSO-202001889 | 14 Oct 2025 | We found failings in the way the Trust investigated a man's concerns about how his father was treated in a … | Upheld |
| NIPSO-202004744 | 12 Aug 2025 | A woman complained that her late sister should have received better care on the night she was admitted to hospital. … | Not Upheld |
| NIPSO-202004078 | 01 Aug 2025 | The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed … | Upheld |
| NIPSO-202003606 | 10 Jul 2025 | The Northern Trust should have told a patient and his family that he would not be resuscitated if his heart … | Upheld |