A patient in the Western Trust said her hip surgery caused her ongoing pain, leaving her with anxiety and depression. We found the Trust correctly performed the surgery and gave the patient appropriate post-operative care, but that it should have checked for signs of infection after a first operation failed.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202003016
Sector Health & Social Care
Decided 26 April 2024
View Western Health and Social Services Board scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗