Source · NIPSO (NI Public Services Ombudsman)

Land and Property Service

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-business-owners-rates-bill-written-after-ombudsman-intervention Sector Central Government Decided 01 November 2021

Complaint record keeping failures

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

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Read on the NIPSO (NI Public Services Ombudsman) website

Other decisions involving Land and Property Service

Reference	Date	Summary	Outcome
NIPSO-202005161	03 Mar 2026	A man received a large rates bill for an unfinished and vacant property. We found failings in how the LPS …	Upheld
NIPSO-16066	11 Aug 2021	We concluded that a 25% cut to a complainant’s rates bill was appropriate financial redress for the problems she experienced, …	Other
NIPSO-request-rates-bill-dropped-after-ombudsman-intervention	15 Apr 2021		Other

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