Source · Ombudsman decisions
NIPSO Individual Decisions
457 total decisions
192 investigated
139 upheld
72% upheld of investigated
Years: Jul 2000–Mar 2026
457 published decisions from the NI Public Services Ombudsman. The Northern Ireland Public Services Ombudsman investigates complaints about NI government departments, agencies, councils, and public bodies. Source: nipso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| NIPSO-17511 | Mid and East Antrim Borough Council | Local Government | Other | 26 Feb 2019 |
| NIPSO-17587 | Ard Mhacha Nursing Home | Health & Social Care | Other | 21 Feb 2019 |
| NIPSO-17742 | Belfast Health and Social Care Trust | Health & Social Care | Other | 14 Feb 2019 |
| NIPSO-17467 | Belfast Health and Social Care Trust | Health & Social Care | Other | 6 Feb 2019 |
| NIPSO-investigation-complaint-against-newry-mourne-and-down-district | Newry, Mourne and Down District Council | Local Government | Other | 30 Jan 2019 |
| NIPSO-17510 | Northern Ireland Housing Executive | Housing | Other | 16 Jan 2019 |
| NIPSO-17557 | Victims and Survivors Service | Central Government | Other | 3 Jan 2019 |
| NIPSO-17755 | Southern Health and Social Care Trust | Health & Social Care | Other | 15 Nov 2018 |
| NIPSO-16918 | Northern Ireland Housing Executive | Housing | Other | 2 Nov 2018 |
| NIPSO-investigation-complaint-medical-staffs-slow-response-led-patient | Northern Health and Social Care TrustBelfast Health and Social Care Trust | Health & Social Care | Other | 4 Oct 2018 |
| NIPSO-17178 | Belfast Health and Social Care Trust | Health & Social Care | Other | 1 Oct 2018 |
| NIPSO-investigation-finds-patient-was-given-adequate-information-about | South Eastern Health and Social Care Trust | Health & Social Care | Other | 19 Sep 2018 |
| NIPSO-ombudsman-critical-transport-nis-failure-provide-and-record | Transport NI | Central Government | Other | 17 Sep 2018 |
| NIPSO-17714 | Northern Health and Social Care Trust | Health & Social Care | Other | 10 Sep 2018 |
| NIPSO-ombudsman-asks-department-refund-complainant-after-finding-it | Department of Agriculture, Environment and Rural Affairs | Central Government | Other | 16 Aug 2018 |
| NIPSO-17301 | Department for Communities | Central Government | Other | 26 Jul 2018 |
| NIPSO-trust-failed-provide-adequate-care-and-treatment-patient-during | Southern Health and Social Care Trust | Health & Social Care | Other | 26 Jul 2018 |
| NIPSO-consultant-provided-appropriate-care-patient-following-workplace | Southern Health and Social Care Trust | Health & Social Care | Other | 26 Jul 2018 |
| NIPSO-17396 | The Surgery, Comber | Health & Social Care | Other | 29 Jun 2018 |
| NIPSO-17200, 17201 | Belfast Health and Social Care TrustSouth Eastern Health and Social Care Trust | Health & Social Care | Other | 22 May 2018 |
| NIPSO-17255 | Northern Ireland Environment Agency | Central Government | Other | 21 May 2018 |
| NIPSO-17043 | Belfast Health and Social Care Trust | Health & Social Care | Other | 10 May 2018 |
| NIPSO-17101 | Derry City and Strabane Council | Local Government | Other | 30 Apr 2018 |
| NIPSO-16740 | Belfast Health and Social Care Trust | Health & Social Care | Other | 30 Apr 2018 |
| NIPSO-16797 | Northern Ireland Housing Executive | Housing | Other | 12 Apr 2018 |