A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.
Source · NIPSO (NI Public Services Ombudsman)
Department of Agriculture, Environment and Rural Affairs
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-ombudsman-asks-department-refund-complainant-after-finding-it
Sector Central Government
Decided 16 August 2018
View Department of Agriculture, Environment and Rural Affairs (Northern Ireland) scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗