26-017-449
Summary (the LGO's words)We will not investigate this complaint about the way the Council handled an Education, Health and Care needs assessment. This …
LGO (Local Government & Social Care Ombudsman) decision
London Borough of Lewisham
Decision date 13 September 2026
Reference 26-014-031
Outcome: Upheld
Sector: Children's care services
Category: Other
Body on this site: Lewisham Council
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
We upheld Mr X’s complaint about delays in the children’s statutory complaints process. The Council agreed to resolve the complaint early by paying Mr X a symbolic remedy to recognise his injustice and complete stage three.
From: LGO (Local Government & Social Care Ombudsman), decision 26-014-031, 13 September 2026