We will not investigate this complaint about a claim for damage to Mr X’s car.This is becausethe complainant has an alternative legal remedy, tocontinuea claim of negligence through the courts.Only the courts can decide whether the Council was negligent.It isthereforereasonable to expectthemto use their legal remedy.For the rest, there is no worthwhile outcome by our investigation.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Sutton
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-011-272
Sector Transport And Highways
Category Highway Repair And Maintenance
Decided 26 July 2026
View London Borough of Sutton scorecard
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website