We will not investigate this complaint about the Council’s decision to close access to Mr X’s road which led to the cancellation of an appointment unnecessarily when the work was not completed. There is no worthwhile outcome achievable by our investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Stoke-on-Trent City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-009-901
Sector Transport And Highways
Category Highway Repair And Maintenance
Decided 17 July 2026
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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website