We will not investigate this complaint about delays in the Council completing the statutory complaints process. This is because the Council has provided a suitable remedy in line with the Ombudsman guidance.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Havering
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 26-006-670
Sector Children S Care Services
Category Other
Decided 23 July 2026
View London Borough of Havering scorecard
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website