The Ombudsman's final decision
Summary: We will not investigate how the Council investigated Mr X’s complaint about several councillors. There is not enough evidence of fault to justify an investigation.
The complaint
Mr X complains the Council failed to properly investigate his complaint about several councillors.
The Ombudsman’s role and powers
We investigate complaints of injustice caused by ‘maladministration’ and ‘service failure’. I have used the word fault to refer to these. We consider whether there was fault in the way an organisation made its decision. If there was no fault in how the organisation made its decision, we cannot question the outcome. (Local Government Act 1974, section 34(3), as amended) We provide a free service but must use public money carefully. We do not start or continue an investigation if we decide there is not enough evidence of fault to justify investigating. (Local Government Act 1974, section 24A(6), as amended, section 34(B))
How I considered this complaint
I considered information provided by the complainant.
I considered the Ombudsman’s Assessment Code.
My assessment
Councils have a duty to designate a Monitoring Officer to ensure the lawfulness and fairness of authority decision making. The Monitoring Officer must ensure the council, its officers and members maintain the highest standards of conduct. Each council has different rules for dealing with complaints about code of conduct breaches.
In this case, the Monitoring Officer decided there had been no breach of the Code of Conduct. This decision was taken after consultation with the Independent Person, which was in line with the relevant procedures.
The Ombudsman does not provide an appeal against the Monitoring Officer’s decisions. We are also unable to investigate or comment on the actions of the councillor complained about. Where a decision has been made in line with the correct procedure, taking account of the relevant evidence, the Ombudsman will generally not criticise the decision, even if the complainant does not agree with it.
I am satisfied the Monitoring Officer dealt with Mr X’s complaint in line with its arrangements for code of conduct complaints.
Therefore, we will not investigate Mr X’s complaints. There is not enough evidence of fault in how the Monitoring Officer carried out their investigation and reached their conclusions to justify our involvement.
Final decision
We will not investigate Mr X’s complaint because There is not enough evidence of fault to justify an investigation.
Investigator's decision on behalf of the Ombudsman