We will not investigate Ms B’s complaint about the Council’s refusal to waive the fee for a re-scheduled bulky waste collection. This is because there is not enough evidence of fault to justify an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Durham County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-004-907
Sector Environment And Regulation
Category Refuse And Recycling
Decided 03 June 2026
View Durham County Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-011-842 | — | Other | |
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| 24-003-695 | — | Upheld | |
| 25-014-794 | — | Other | |
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