We have upheld this complaint about delay at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve this complaint early by providing an apology and a financial payment.
Source · LGO (Local Government & Social Care Ombudsman)
North Somerset Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 26-004-533
Sector Children S Care Services
Category Other
Decided 08 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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