We will not investigate Mr B’s complaint that his car was damaged due to the Authority’s failure to maintain a safe highway. This is because this complaint is late. And, it is reasonable for Mr B to pursue his compensation claim by taking the Authority to court.
Source · LGO (Local Government & Social Care Ombudsman)
Transport for London
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-004-210
Sector Transport And Highways
Category Highway Repair And Maintenance
Decided 27 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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