We will not investigate Ms X’s complaint about the Council’s refusal to accept her complaint about a software system and that it shared her personal data with the Police without her consent. The tests in our assessment code are not met and the Information Commissioner’s Office is better placed to consider a complaint about data protection.
Source · LGO (Local Government & Social Care Ombudsman)
Southampton City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-003-082
Sector Children S Care Services
Category Other
Decided 13 May 2026
View Southampton City Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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