We will not investigate Mrs B’s complaint about the Council expecting her to pay for a replacement bin. This is because there is not enough evidence of fault to justify an investigation. And, the claimed injustice is not serious or significant enough to justify public money being spent on an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Sutton
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-002-333
Sector Environment And Regulation
Category Refuse And Recycling
Decided 10 May 2026
View London Borough of Sutton scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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