Source · LGO (Local Government & Social Care Ombudsman)

West Midlands Combined Authority

LGO (Local Government & Social Care Ombudsman) Other Reference 26-001-035 Sector Transport And Highways Category Public Transport Decided 22 July 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate Ms X’s complaint about the Authority’s decision to no longer provide her father, Mr Y with bus on demand services. There is not enough evidence of fault in the Authority’s handling to justify our involvement. We also cannot achieve the outcome Ms X wants.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website