We have upheld Ms X’s complaint about delay at stage 2 of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Walsall Metropolitan Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-000-878
Sector Children S Care Services
Category Other
Decided 13 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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