We will not investigate Mr X’s complaint about how the Council responded to his concerns about the payment system for Penalty Charge Notices (PCN’s). This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
Source · LGO (Local Government & Social Care Ombudsman)
Birmingham City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-000-688
Sector Transport And Highways
Category Parking And Other Penalties
Decided 17 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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