We will not investigate this complaint about alleged failures by Transport for London in relation to safety procedures at a London underground station. This is because the issue is essentially a negligence claim and if Mrs X thinks Transport for London is responsible for her injury it would be reasonable for her to take the matter to court.
Source · LGO (Local Government & Social Care Ombudsman)
Transport for London
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-000-020
Sector Transport And Highways
Category Public Transport
Decided 08 June 2026
View Transport for London scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Transport for London
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-021-293 | — | Other | |
| 25-020-230 | — | Other | |
| 25-013-625 | — | Other | |
| 25-029-667 | — | Other | |
| 25-010-593 | — | Other |