We will not investigate Mr X’s complaint about the advice given by the Register Office about changing a surname using a Deed Poll. This is because the Council has already provided a suitable remedy. Further investigation would not achieve a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Croydon
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-032-112
Sector Other Categories
Category Other
Decided 11 June 2026
View London Borough of Croydon scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
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| 25-016-611 | — | Upheld | |
| 25-007-469 | — | Not Upheld | |
| 25-002-070 | — | Upheld | |
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