Source · LGO (Local Government & Social Care Ombudsman)

London Fire Commissioner

LGO (Local Government & Social Care Ombudsman) Other Reference 25-031-351 Sector Other Categories Category Other Decided 12 May 2026

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate this complaint from Miss X about the London Fire Brigade’s handling of her complaint concerning the conduct of firefighters and the subsequent complaints process. This is because we could not add to the investigation already carried out by the Brigade or achieve a different outcome.

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Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving London Fire Commissioner

Reference	Date	Summary	Outcome
25-028-129	06 May 2026	We will not investigate this complaint about the Authority causing damage to X’s property in an emergency. This is because …	Other
25-024-278	12 Mar 2026	Summary: We will not investigate this complaint about the Fire Brigade’s visit to Mr X’s shop, including his report of …	Other
25-014-641	12 Mar 2026	Summary: We will not investigate this complaint about fire safety. There is not enough evidence of fault to justify investigating.	Other
25-023-545	24 Feb 2026	Summary: We will not investigate this complaint about the London Fire Brigade’s decision to enter Ms X’s home without her …	Other
25-005-008	12 Dec 2025	Summary: There was no fault in the way London Fire Brigade considered evidence submitted by the complainant, that the fire …	Not Upheld

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