We have upheld Miss X’s complaint about delay at stage 2 of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Merton
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-030-380
Sector Children S Care Services
Category Other
Decided 17 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
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| 25-018-475 | — | Other | |
| 25-016-622 | — | Other | |
| 25-021-600 | — | Upheld | |
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