We will not investigate this complaint about TfL’s investigation into Miss X’s complaint. This is because an investigation would be unlikely to result in a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
Transport for London
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-030-139
Sector Transport And Highways
Category Public Transport
Decided 13 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| 25-019-814 | — | Other | |
| 24-019-258 | — | Upheld |