We will not investigate Mr X’s complaint about the Council’s Care Home poor communication because we could not add to the previous investigation. We will also not investigate the Care Home’s actions in relation to an allegation because there is insufficient evidence of fault.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lewisham
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-029-853
Sector Adult Care Services
Category Residential Care
Decided 13 May 2026
View Lewisham Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Lewisham
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-009-490 | — | Other | |
| 25-019-404 | — | Other | |
| 25-019-634 | — | Other | |
| 25-014-249 | — | Other | |
| 25-018-455 | — | Other |