25-020-737
Summary (the LGO's words)Ms X complained the Council failed to provide appropriate software for her child, Y, to access the provision in his …
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
We cannot investigate Miss X’s complaint about the Council’s handling of her child’s case. The law prevents us from investigating anything that has been or is the subject of court proceedings.
From: LGO (Local Government & Social Care Ombudsman), decision 25-029-680, 10 September 2026