We will not investigate this complaint about the way the Council considered a complaint about a Penalty Charge Notice for an alleged parking contravention. The complainant has paid the Penalty Charge Notice. We do not consider it a good use of public funds to investigate complaints about the complaint process when we cannot investigate the substantive issue.
Source · LGO (Local Government & Social Care Ombudsman)
Newcastle upon Tyne City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-029-410
Sector Transport And Highways
Category Parking And Other Penalties
Decided 14 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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