We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. This is because the Council has already provided a satisfactory remedy, and only the courts can decide if the Council has breached the Equality Act.
Source · LGO (Local Government & Social Care Ombudsman)
Luton Borough Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-028-917
Sector Transport And Highways
Category Parking And Other Penalties
Decided 19 May 2026
View Luton Borough Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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