We will not investigate Miss X’s complaint about the Council’s decision to move to an online complaint handling system. A further investigation is unlikely to achieve anything worthwhile.
Source · LGO (Local Government & Social Care Ombudsman)
Royal Borough of Kingston upon Thames
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-027-475
Sector Other Categories
Category Other
Decided 07 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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