We will not investigate this complaint about data handling matters, or the Council’s decision on how it responded to Mrs X about those matters. There is another body better placed to consider a complaint about data handling concerns and there is no worthwhile outcome achievable by investigating complaint handling procedures in isolation of the substantive issue.
Source · LGO (Local Government & Social Care Ombudsman)
Surrey County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-026-124
Sector Other Categories
Category Other
Decided 10 May 2026
View Surrey County Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Surrey County Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-017-667 | — | Other | |
| 25-018-245 | — | Other | |
| 25-020-994 | — | Other | |
| 24-023-478 | — | Upheld | |
| 25-002-935 | — | Upheld |