There was fault by the Council in failing to establish, and keep under review, the legal basis on which Y was attending alternative provision. This meant the Council failed to consider if it was responsible for providing free transport to facilitate Y’s attendance. This caused injustice to Ms X who had to transport Y to the placement. The Council has agreed to refund expenses, reassess transport eligibility and make service improvements.
Source · LGO (Local Government & Social Care Ombudsman)
Leeds City Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-026-043
Sector Education
Category School Transport
Decided 27 July 2026
View Leeds City Council scorecard
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website