We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
Source · LGO (Local Government & Social Care Ombudsman)
Essex County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-025-783
Sector Education
Category Special Educational Needs
Decided 18 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
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| 25-020-661 | — | Other | |
| 25-021-002 | — | Upheld | |
| 25-019-242 | — | Other | |
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