Source · LGO (Local Government & Social Care Ombudsman)

Transport for London

LGO (Local Government & Social Care Ombudsman) Other Reference 25-025-261 Sector Transport And Highways Category Traffic Management Decided 17 May 2026

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Summary

We will not investigate this complaint about a mistaken road user charge. This is because we could not achieve more for the complainant so the matter does not warrant an Ombudsman investigation.

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