We cannot investigate Mr X’s complaint about changes to the Council’s waste collection policy and service because the issue affects all or most of the people in the Council’s area, and the law says we cannot investigate. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
Source · LGO (Local Government & Social Care Ombudsman)
Stockton-on-Tees Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-024-676
Sector Environment And Regulation
Category Refuse And Recycling
Decided 17 June 2026
View Stockton-on-Tees Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Stockton-on-Tees Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-022-658 | — | Other | |
| 25-020-555 | — | Other | |
| 25-025-570 | — | Other | |
| 25-004-928 | — | Upheld | |
| 25-012-621 | — | Other |