We will not investigate Ms X’s complaint about the Council’s handling of her housing benefit claim and its overpayment decisions. Her complaint is late and we have seen no good why she could not have come to us sooner.
Source · LGO (Local Government & Social Care Ombudsman)
Birmingham City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-024-585
Sector Benefits And Tax
Category Housing Benefit And Council Tax Benefit
Decided 12 May 2026
View Birmingham City Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Birmingham City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 24-018-837 | — | Upheld | |
| 25-009-265 | — | Upheld | |
| 25-019-084 | — | Other | |
| 25-019-690 | — | Other | |
| 25-014-363 | — | Other |