Kirklees Metropolitan Borough Council

We will not investigate Miss X’s complaint about a housing benefit overpayment appeal, a data breach committed by the Council and delays in progressing her complaints. Miss X has already used her appeal rights for the overpayment decision. It is too late to complain about matters arising before the Tribunal’s decision and the data breach as these occurred some years ago. It is reasonable to expect her to complain to the Information Commissioner’s Office about more recent data protection matters. Finally, we will not investigate the Council’s complaint handling alone as this would not be a good