There was fault in the way the Council and an appeal panel declined Ms X’s request for post-16 transport support. The Council has not engaged fully with Ms X’s representations, has not adequately shown it has considered the impact on Ms X and her son of not providing support, has not considered affordability, and has not provided adequate reasoning for its decision. The Council will apologise and retake the decision. The complaint is upheld.
Source · LGO (Local Government & Social Care Ombudsman)
Leeds City Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-024-407
Sector Education
Category School Transport
Decided 14 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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